Privacy Policy
Elevate Care Institute, LLC, operating Dysautonomia School™ (“Elevate Care Institute,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains what information we collect through this website (the “Site”), how we use it, and the choices you have.
This policy covers this Site only, which includes workshop registration, browsing, and general inquiries. Our learning platform, where course content and continuing education completion are delivered, has its own privacy policy presented at the time of enrollment, since it involves different data (like course progress and quiz results).
1. A Note on Health Information
Dysautonomia School™ is a continuing education provider for licensed health professionals. We do not provide clinical care, and this Site does not collect patient health information. The personal information we collect relates to you, the registrant or site visitor (your name, contact details, and payment information), not to any patient in your care. We are not a HIPAA-covered entity or business associate with respect to this Site, and this policy should not be read as a HIPAA notice of privacy practices.
2. Information We Collect
2.1 Information you provide directly. When you register for a workshop, contact us, or sign up for communications, we may collect your name, email address, phone number, and payment information (processed by our third-party payment processor, described below).
2.2 Information collected automatically. When you browse the Site, we use Google Analytics (or a similar analytics service) to collect information such as your IP address, browser type, device information, pages visited, and how you arrived at the Site. This helps us understand how the Site is used and improve it.
2.3 Cookies. The Site uses cookies and similar technologies to support analytics and basic site functionality. You can control cookies through your browser settings; disabling them may affect how parts of the Site function.
3. Payment Information
Payments for workshop registration are processed by a third-party payment processor (e.g., Stripe and Wix). We do not store full payment card numbers on our own systems. Your payment information is subject to the privacy policy and security practices of the payment processor you use at checkout.
4. How We Use Your Information
We use the information we collect to:
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Process and confirm workshop registrations
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Communicate with you about workshops, scheduling changes, or CE requirements
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Respond to inquiries you send us
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Understand how visitors use the Site so we can improve it
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Send you marketing communications about future workshops, if you've opted in
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Meet legal, accounting, or recordkeeping obligations
5. How We Share Your Information
We do not sell your personal information. We share information only with:
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Service providers who help us operate the Site and process registrations, such as our payment processor and analytics provider, each of whom is only permitted to use your data to provide services to us
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Accrediting bodies, where required to verify or report continuing education completion (e.g., CEUApproval, APTA, AOTA, and other State licensure boards and agencies that support continuing education credit approval processes)
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Legal or regulatory authorities, if required by law or to protect our rights, safety, or property
6. Marketing Communications
If you opt in to receive emails about upcoming workshops or resources, you can unsubscribe at any time using the link in any marketing email or by contacting us directly. Opting out of marketing emails will not affect transactional communications related to a workshop you've registered for.
7. Data Retention
We retain registration and communication records for as long as necessary to fulfill the purposes described in this policy, including CE recordkeeping requirements, and to comply with legal and accounting obligations.
8. Security
We take reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Privacy Choices and Rights
Depending on where you live, you may have rights to access, correct, or delete your personal information, or to opt out of certain uses. This includes rights available under laws such as the Utah Consumer Privacy Act and the Colorado Privacy Act. To exercise these rights, contact us using the information below, and we will respond consistent with applicable law.
10. Children's Privacy
This Site is intended for licensed and student health professionals and is not directed to children. We do not knowingly collect personal information from children under 13.
11. Third-Party Links
The Site may link to third-party websites, including our learning platform, faculty professional profiles, or accrediting bodies. We are not responsible for the privacy practices of those third-party sites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
13. Contact Us
Questions about this Privacy Policy or your personal information can be directed to:
Elevate Care Institute, LLC
Updated September 2026